Task ANALYSIS- notes

Task Analysis Notes

Focus on HOW people do things.
Not just what people WANT to do but what they NEED to do.


Keywords/Concepts:

People

Tasks

Technology

Social Issues

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General Task Analysis

http://www.hhs.gov/usability/analyze/analysis.html


Procedural Task Analysis

http://classweb.gmu.edu/ndabbagh/Resources/IDKB/procedural_analysis.htm

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Follow TA with Scenarios

WHAT people do more than HOW

Representative Tasks

Common/Important Tasks

Complete Tasks

Add:

Observation and Interview

Ethnographies


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Storyboards come out of Scenarios.

Schematics come out of Storyboards.

Summarize your findings.

Develop Information Architecture

Develop Interaction Design (based on Procedural Task Analysis)